Privacy Policy

Last Updated: 7th January 2025

Omnidrop, operated by Omnidrop Holding LLC ("we", "us", or "our"), is committed to protecting the privacy and security of our users' ("you" or "your") data. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with U.S. laws, GDPR, and other relevant international regulations. By accessing or using Omnidrop ("Platform"), you explicitly accept the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. General Information & Acceptance

By using Omnidrop, you explicitly accept the Privacy Policy and Terms of Service.
Omnidrop Holding LLC operates as a data controller and may have affiliates, subsidiaries, and partners involved in data processing.
This Privacy Policy is subject to our Terms of Service, and any violation of this Privacy Policy also constitutes a violation of the Terms of Service.

2. Information We Collect

We may use the information we collect for the following purposes:

Personal Information: Name, email address, mobile number, billing address, payment details, gender, age, and date of birth.
Shopify Store Data: Order details, customer information, product catalogs, transaction history, and purchase behavior.
Ad Account Data: Data from connected Meta (Facebook), Google, TikTok, Snapchat ad accounts for analytics.
Device & Tracking Data: Device type, operating system, browser type, IP address, referring/exit pages, session duration, and geolocation.
Cookies, Pixels & Web Beacons: Used for tracking user activity, analytics, and advertising optimization.

3. Purpose of Data Collection

We collect data for the following purposes:

Account Management & Security: To create and maintain your Omnidrop account securely.
Order Fulfillment: To process and transmit order details to third-party suppliers.
Advertising & Analytics: To analyze platform usage, provide advertising insights, and optimize services.
Legal & Compliance: To comply with applicable laws, prevent fraud, and enforce our terms.

4. Sharing of Data

We share user data in the following scenarios:

With Suppliers: Order data (product details, shipping address) is shared for fulfillment purposes.
With Service Providers: Hosting, analytics, fraud prevention, and payment processing partners who are bound by confidentiality agreements.
Legal Requirements: User data may be disclosed to law enforcement, regulatory bodies, or legal entities if required by law.

We do not sell personal data to third-party advertisers. Users can opt out of tracking technologies for advertising purposes by adjusting their preferences in their account settings.

5. Data Transfers & Storage

Your data may be transferred internationally, including to the U.S. and other jurisdictions.
Omnidrop ensures appropriate security measures when transferring data between different countries.
By using Omnidrop, you consent to international data transfers, as required by applicable laws.

6. User Rights & GDPR/CCPA Compliance

Under GDPR (for EU users), you have the right to:

Access and request a copy of your personal data.
Request correction or deletion of your data.
Restrict or object to data processing.
Withdraw consent for data collection and processing.

Under CCPA (for California users), you have the right to:

Know what personal data is collected and shared.
Request deletion of your data.
Opt out of any sale of personal data.
Not be discriminated against for exercising these rights.

To exercise these rights, contact support@omnidrop.io.

7. Data Retention & Deletion

Data is retained for as long as necessary for legal, compliance, or operational reasons.
Purchase history and transactional data may be retained for financial and tax regulations.
Upon account deactivation, some data may be retained for auditing and fraud prevention.
Users can request account deletion via support@omnidrop.io.

8. Security & Data Breach Procedures

Data is encrypted and stored securely with access controls to prevent unauthorized access.
In the event of a data breach, affected users will be notified promptly, and security measures will be strengthened.
While we take industry-standard precautions, no system is 100% secure, and users are encouraged to take their own security precautions.

9. Cookies, Web Beacons & Tracking Technologies

Omnidrop uses cookies, pixels, and web beacons to analyze traffic, improve user experience, and enable advertising.
Users can control cookie settings through their browser or opt out of ad tracking through account settings.

10. Minors & Children’s Privacy (COPPA Compliance)

Omnidrop is not intended for users under 18.
If we discover that a child has provided personal data without parental consent, we will remove the data immediately.
Parents can request the deletion of minor data by contacting support@omnidrop.io.

11. Updates to This Privacy Policy

Omnidrop reserves the right to update this Privacy Policy at any time.
Users will be notified via email or platform notifications when significant changes are made.
Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@omnidrop.io.